Zunosync respects your privacy. This Policy explains how we collect, use, and protect your information when you use our Service.
1. Information We Collect
- Account & Workspace Data: Name, email, billing details, Workspace settings.
- Social Account Data: Public profile info and access tokens (never your passwords).
- Usage & AI Data: Content you generate, posts scheduled, analytics, credit usage.
- Technical Data: IP address, browser type, cookies, device information.
- Support Data: Messages you send to our team.
2. How We Use Your Information
- To provide, maintain, and improve the Service (including AI training on anonymized data where permitted).
- For billing, authentication, and customer support.
- To send important notices (billing, security, updates).
- To personalize your experience across Workspaces.
3. Sharing Your Information
We do not sell your data. We may share it only with:
- Service providers (payment processors, cloud hosting, analytics – all under strict contracts).
- Social platforms you explicitly connect.
- Legal authorities when required by law.
4. Data Storage & Security
Data is stored on secure servers. We use encryption, access controls, and regular audits. You can request deletion of your data at any time (subject to legal retention requirements).
5. Your Rights (under DPDP Act & applicable laws)
- Access, correct, or delete your personal data.
- Withdraw consent.
- Opt out of non-essential communications.
To exercise rights, email support@zunosync.com.
6. Cookies & Tracking
We use essential cookies for login and functionality, plus analytics cookies (Google Analytics, etc.). You can manage preferences in your browser.
7. Children’s Privacy
The Service is not intended for users under 18.
8. Changes to This Policy
We will notify you of material changes via email or in-app notice.