1. Information We Collect

• Account & Workspace Data: Name, email, billing details, Workspace settings.
• Social Account Data: Public profile info and access tokens (never your passwords).
• Usage & AI Data: Content you generate, posts scheduled, analytics, credit usage.
• Technical Data: IP address, browser type, cookies, device information.
• Support Data: Messages you send to our team.

2. How We Use Your Information

• To provide, maintain, and improve the Service (including AI training on anonymized data where permitted).
• For billing, authentication, and customer support.
• To send important notices (billing, security, updates).
• To personalize your experience across Workspaces.

3. Sharing Your Information

We do not sell your data. We may share it only with:

• Service providers (payment processors, cloud hosting, analytics – all under strict contracts).
• Social platforms you explicitly connect.
• Legal authorities when required by law.

4. Data Storage & Security

Data is stored on secure servers. We use encryption, access controls, and regular audits. You can request deletion of your data at any time (subject to legal retention requirements).

5. Your Rights (under DPDP Act & applicable laws)

• Access, correct, or delete your personal data.
• Withdraw consent.
• Opt out of non-essential communications.

To exercise rights, email support@zunosync.ai

6. Cookies & Tracking

We use essential cookies for login and functionality, plus analytics cookies (Google Analytics, etc.). You can manage preferences in your browser.

7. Children's Privacy & Safety

The Service is not intended for users under 18.

ZunoSync has zero tolerance for child sexual abuse and exploitation (CSAE).

We prohibit any content, activity, or behavior that exploits, endangers, or sexually abuses children. Any accounts found engaging in such activities will be suspended or permanently removed.

Users may report child safety concerns by contacting:
support@zunosync.ai

ZunoSync will review reports promptly and, where required, cooperate with law enforcement authorities and relevant organizations.

We comply with applicable child safety laws and regulations and take appropriate action against violations of these standards.

8. Changes to This Policy

We will notify you of material changes via email or in-app notice.

9. Contact

Contact: support@zunosync.ai